Privacy Policy
Last updated August 2026
This Privacy Policy explains how Prestige Heating & Air Conditioning (“Prestige,” “we,” “us,” or “our”) collects, uses, and protects information you provide when you visit this website or submit our contact form.
Information We Collect
When you use our contact form, we may collect the information you voluntarily provide, which may include your name, phone number, email address, service address, and details about the service you're requesting. We do not knowingly collect sensitive personal information through this site.
How We Use Your Information
- To respond to your service request or inquiry
- To schedule appointments and provide HVAC services
- To communicate with you about your request, including by phone, email, or text message
- To maintain internal business records
If you opt in to SMS text messaging, that consent and its use is governed separately by our SMS Policy. SMS consent is never shared with third parties.
How We Share Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who help us operate our business (for example, scheduling or communications tools), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information if required to do so by law.
Data Retention
We retain the information submitted through our contact form for as long as reasonably necessary to respond to your request and maintain accurate business records, unless a longer retention period is required by law.
Cookies & Analytics
This website may use basic, standard web technologies (such as cookies or similar tools) to understand how visitors use the site and to improve its performance. These tools do not collect sensitive personal information.
Your Choices
You may contact us at any time to ask what information we have on file for you, to request a correction, or to request deletion, subject to any recordkeeping obligations we may have. To opt out of text messages, reply “STOP” to any text from us, as described in our SMS Policy.
Children's Privacy
Our website and services are intended for adults seeking residential or commercial HVAC services and are not directed to children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact Prestige Heating & Air Conditioning at (940) 224-6069 or through our contact page. Our address is 4729B Old Jacksboro Highway, Wichita Falls, TX 76302.
